eClaim procedure
Applicable to any types of outpatient claim
1
STEP 1
Login to your AIA Connect account.
Tap "Claims" in the Home menu to start a claim submission.
Tap "Claims" in the Home menu to start a claim submission.
STEP 2
Select "Group Insurance", "claimant" and "claim type", then tap "Next".
STEP 3
Follow the instructions to input claim details.
STEP 4
Upload claim document(s).
STEP 5
Review your claim details.
STEP 6
Read the Declaration and Authorization and put a tick as acceptance, then tap "Submit".