Built and operated by the eMPF Platform Company Limited (a wholly owned subsidiary of the MPFA), the eMPF Platform aims to centralise the MPF schemes' administrative processes, enhance user experience, operational efficiency, flexibility and reliability of the MPF System, and set the stage for future MPF System reforms.
The eMPF Platform
The eMPF Platform Functions
For Employers
The eMPF Platform simplifies the complicated MPF-related administration processes, enabling your company to manage all MPF accounts transferred to the Platform online.
Employee EnrolmentsThe digitalised process allows bulk uploading and easy management of employee enrolments, with options for real-time notifications on enrolment statuses.
ContributionsThe Platform will automatically pre-populate and calculate contribution details for easy editing. It supports various electronic payment options and provides reminders for timely contributions.
Administration SupportsSet up access rights for various users and view statuses. The Platform provides a comprehensive view of portfolio and performance across multiple MPF accounts. Outstanding tasks and notifications help you manage your MPF accounts effectively.
For Employees
The eMPF Platform offers a one-stop service, enabling you to manage all MPF accounts transferred to the Platform online.
Account managementManage a range of MPF administrative processes through a single platform, including accessing multiple MPF accounts' information, consolidating MPF accounts and updating personal information.
Integrated account dashboardView all MPF account balances and performances in a simple and easy-to-understand design, helping you manage your investment portfolios effectively.
Other supportThe Platform supports online submissions for fund switching, transfers, voluntary contributions, and benefits withdrawal requests, eliminating the need for paper forms and signatures.
Assisting You with a Smooth Transition to eMPF
The Platform was launched in June 2024, with AIA scheduled to be added to the Platform in Q2/Q3 2025 tentatively. Please visit the eMPF website for the latest schedule.
There is no need to register for eMPF in advance at this stage. Please stay tuned for updates provided by us on the eMPF Platform to ensure a smooth transition.
Points to note:
- AIA is tentatively scheduled to onboard to the eMPF Platform in Q2/Q3 2025. Prior to onboarding, we will send a communication pack to all participating employers and scheme members. This pack will include important information such as the date of AIA's onboarding to the Platform, the deadline for AIA to receive MPF administration instructions, and the eMPF Registration Guide. There is no need to register for eMPF at this stage.
- Continue to submit your MPF administration instructions to AIA for processing in accordance with their respective submission deadlines until AIA is onboarded to the Platform.
- For employers, please understand the progress of payroll integration with the eMPF Platform with your payroll software vendor(s).
