Required supporting documents
- Original medical receipt(s)
- Original referral letter (if applicable)
Submit the claim application via AIA Connect, or portal version
- Login to your AIA Connect account. Tap "Claims" in the Home menu to start a claim submission.
- Select "Group Insurance", "claimant" and "claim type", then tap "Next".
- Follow the instructions to input claim details.
- Upload claim document(s).
- Review your claim details.
- Read the Declaration and Authorization and put a tick as acceptance, then tap "Submit".
