Required supporting documents
- Certified true copy of Death Certificate
- Proof of deregistration of ID card issued by the Immigration Department (if the deceased was a HKID cardholder and the death took place outside Hong Kong)
- Certified true copy of Notarial Certificate of Death, plus police report and hospital certificate (if the death took place in mainland China)
- Sick leave certificate and attendance records of the deceased
- Certified true copy of ID card of the beneficiary and the deceased
- Certified true copy of the record of beneficiary designation, or Letter of Administration
Note:
- The death claim MUST be submitted through the policyholder (ie. the employer of the insured) or the Human Resources Department of the policyholder.
- Certified true copy means a photocopy endorsed with the company chop and signature by the policyholder.
- You are kindly reminded to make copy of your completed claim form and supporting documents for your records and future reference.
Corporate Solutions Department
AIA International Limited
12/F AIA Financial Centre
712 Prince Edward Road East
Kowloon
AIA International Limited
12/F AIA Financial Centre
712 Prince Edward Road East
Kowloon
within 90 days from the date of receiving medical service