For assistance, please contact us.
Claim document checklist
Required Claim Document | Accidental death benefit |
---|---|
Claimant's documents | |
Accidental Death Benefit of AIA Dining Cover Claim Form | |
ID card copy | |
Deceased's documents | |
Certified true copy of ID card | |
Certified true copy of Register of Death issued by the Births and Death Registry, the Hong Kong Immigration Department | |
Police and/or traffic accident report | |
Post-mortem / coroner's report | |
News clippings |
Certified True Copy is a true copy of the original document,certifying that it is consistent with the original document, certified by an authorised person.
Who are authorised to verify the document?
If the primary document is issued by government department or statutory body in Hong Kong, AIA Financial Planner can verify the document.
We may ask for other documents on a case by case basis.
You may submit the claim application to our AIA financial planner / your broker / independent financial adviser or send it to us at the following address:
HK: AIA Wealth Select Centre, 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong
Macau: Unit 201, 2F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau
HK: AIA Wealth Select Centre, 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong
Macau: Unit 201, 2F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau
If you submit the claim application through AIA financial planner / your broker / independent financial adviser, you will receive a notification from the respective channel.
If you submit the claim application to us directly, you will receive a notification from us.
Once the claim is approved, you will receive the claim payment through the payment method you have chosen.
For assistance, please contact us.