Dining

Claim document checklist


Required Claim Document Accidental death benefit
Claimant's documents
Accidental Death Benefit of AIA Dining Cover Claim Form
ID card copy
Deceased's documents
Certified true copy of ID card
Certified true copy of Register of Death issued by the Births and Death Registry, the Hong Kong Immigration Department
Police and/or traffic accident report
Post-mortem / coroner's report
News clippings

Certified True Copy is a true copy of the original document,certifying that it is consistent with the original document, certified by an authorised person.

Who are authorised to verify the document?
If the primary document is issued by government department or statutory body in Hong Kong, AIA Financial Planner can verify the document.

We may ask for other documents on a case by case basis.

You may submit the claim application to our AIA financial planner / your broker / independent financial adviser or send it to us at the following address:

HK: AIA Wealth Select Centre, 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong

Macau: Unit 201, 2F, AIA Tower​, Nos. 251A-301, Avenida Comercial de Macau, Macau

If you submit the claim application through AIA financial planner / your broker / independent financial adviser, you will receive a notification from the respective channel.
 
If you submit the claim application to us directly, you will receive a notification from us.

Once the claim is approved, you will receive the claim payment through the payment method you have chosen.

For assistance, please contact us.