Taking care of your medical and emotional needs from diagnosis, treatment to the recovery
Personal Medical Case Management Services with Rehabilitation Management
Eligible plans
To be eligible, customer should be insured under any of the following plans (both stand-alone and rider versions):
AIA Voluntary Health Insurance Privilege Ultra Scheme
Privilege Ultra Medical Plan
Privilege Ultra Pearl Medical Plan
Privilege Ultra Medical Plan
Privilege Ultra Pearl Medical Plan
- CEO Medical Plan
- CEO Medical Plan (Worldwide)
- Executive Health Plan
- Executive Health Plan (Worldwide)
- Regal Health Plan
- Regal Health (Worldwide)
- CEO Medical Plan 2
- CEO Medical Plan (Worldwide) 2
- CEO Pearl Medical Plan 2
- CEO Pearl Medical Plan (Worldwide) 2
- CEO Medical Plan 3
- CEO Medical Plan (Worldwide) 3
- CEO Pearl Medical Plan 3
- CEO Pearl Medical Plan (Worldwide) 3
- CEO Medical Plan 5
- CEO Medical Plan (Worldwide) 5
- CEO Pearl Medical Plan 5
- CEO Pearl Medical Plan (Worldwide) 5
- CEO Essence Medical Plan 2*
- CEO Essence Pearl Medical Plan 2*
* Also applicable to AIA Vitality version
- Super Good Health Medical Plan (Ultra-deluxe Plan)
- Super Good Health Medical Plan (Super-deluxe Plan)
- Cheerful Super Good Health Rider (Super-deluxe Plan)
- Metro-Trio Medical & Critical Illness Protection Plan (Standard Private Plan)*
- Metro-Trio Pearl Medical & Critical Illness Protection Plan (Standard Private Plan)*
* Also applicable to AIA Vitality version
- Severe Illness Medical Protection Rider*
- Severe Illness Pearl Medical Protection Rider*
* Also applicable to AIA Vitality version
- Health Journey Guardian (Ward)*
- Health Journey Guardian (Semi-Private)*
- Health Journey Guardian (Standard Private)*
* Also applicable to AIA Vitality version
- AIA Voluntary Health Insurance Flexi Scheme (Ward)*
- AIA Voluntary Health Insurance Flexi Scheme (Semi-Private)*
- AIA Voluntary Health Insurance Flexi Scheme (Standard Private)*
* Also applicable to AIA Vitality version
- StepUp Medical Protection Plan 2 (Standard Private Plan)*
- StepUp Medical Protection Plan 2 (VIP Plan – Standard Private Plan)*
* Also applicable to AIA Vitality version
- AIA Voluntary Health Insurance Standard Scheme*#
* Also applicable to AIA Vitality version
# This offer will be started from policy effective date for 3 years and only applicable to eligible customer of AIA Voluntary Health Insurance Standard Scheme promotion offer. Eligible customers can refer to the promotion leaflet for the terms and conditions.
- Superior Critical Illness Plan Pro*#
* Also applicable to AIA Vitality version & Superior Critical Illness Rider Pro include Pearl version
# This offer will be started from policy effective date for 3 years and only applicable to eligible customer of Superior Critical Illness Plan Pro. Eligible customers can refer to the promotion leaflet for the terms and conditions.
Important information
- Subject to individual policy provisions, the personal medical case management services and / or Rehabilitation Management may only be the value-added services and not form part of the contractual benefit. AIA reserves the right to amend or cancel the service at any time without prior notice at its absolute discretion. For detail, please refer to your policy provision, or contact AIA for enquiry.
- Medix is an independent third-party company. AIA shall not be responsible or liable for any medical service, product and solicitation effort provided by Medix, which is not sold or marketed by AIA.
- Eligibility for service is subject to evaluation^ by AIA and Medix and the services provided are subject to the terms and conditions of Medix.
- Additional charges might be incurred for some particular services stated by Medix.
- With customer's informed consent, their medical history will be passed to Medix for providing the related services.
- Statistics and service information stated in this webpage have been verified by Medix only. AIA shall not be responsible or liable for the statistic and services information stated in this webpage.
- The above information is for reference only. Please contact Medix for full details of the scope of the service.
^ Evaluation includes the status of customer's eligible benefit and his / her medical conditions. The service may not be applicable to certain medical conditions related to: conditions typically attended to by primary healthcare services (e.g. influenza), emergency conditions, cosmetic and aesthetic medicine, fertility and obstetrics, psychiatric and / or mental conditions, conditions which require regular management under specialised clinics (e.g. diabetes), dentistry related conditions, substance abuse related disorders and sexually transmitted diseases (STDs), etc. Rehabilitation Management is only applicable for Cancer and Cardiovascular Disease patients with specific conditions. Please contact Medix to learn more and check eligibility for specific cases.
