Premium collection offices

You can pay in person at any one of our premium collection offices:

Hong Kong (Applicable to insurance policy issued in Hong Kong)
12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong Service hours: Mon-Fri 9am - 6:00pm (Open through lunch) Sat, Sun & Public Holidays Closed The annual cash limit* of each policyowner (include all policies owned) will be USD60,000 or HKD equivalent. For each cash payment USD30,000 or above or its HKD equivalent per policy made at Cashier offices, customer has to sign "Cash Payment Declaration Form". Cash payment is only accepted for premium payment, levy and AIA Vitality membership fee, but not for loan repayment or deposit to Future Premium Deposit Account. * Cash payments made include all payment channels For payment in bank draft, customers are recommended to provide a valid bank receipt with name of the purchaser. For bank draft payment (paid via any payment channels) accumulated more than USD 50,000 or HKD equivalent ("the threshold") for each policy for the last 365 days, valid bank receipt must be provided. For a bank draft payment with more than USD 50,000 or HKD equivalent ("the threshold"), valid bank receipt must be provided.

Hong Kong
(Applicable to insurance policy issued in Hong Kong)

12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong

Service hours:
Mon-Fri 9am - 6:00pm (Open through lunch)
Sat, Sun & Public Holidays Closed

The annual cash limit* of each policyowner (include all policies owned) will be USD60,000 or HKD equivalent. For each cash payment USD30,000 or above or its HKD equivalent per policy made at Cashier offices, customer has to sign "Cash Payment Declaration Form".

Cash payment is only accepted for premium payment, levy and AIA Vitality membership fee, but not for loan repayment or deposit to Future Premium Deposit Account.

* Cash payments made include all payment channels

For payment in bank draft, customers are recommended to provide a valid bank receipt with name of the purchaser.

For bank draft payment (paid via any payment channels) accumulated more than USD 50,000 or HKD equivalent ("the threshold") for each policy for the last 365 days, valid bank receipt must be provided.
For a bank draft payment with more than USD 50,000 or HKD equivalent ("the threshold"), valid bank receipt must be provided.

Macau (Applicable to insurance policy issued in Macau)
Unit 201, 2/F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau Service hours: Mon-Fri 8:45am - 5:15pm (Open through lunch) Sat, Sun & Public Holidays Closed The annual cash limit* of each policyowner (include all policies owned) will be USD60,000 or HKD equivalent. For each cash payment USD15,000 or its HKD equivalent per policy made at Cashier offices, customer has to sign "Cash Payment Declaration Form". Cash payments are limited to a maximum of USD15,000 or HKD equivalent per policy. Cash payment is only accepted for premium payment and AIA Vitality membership fee, but not for loan repayment or deposit to Future Premium Deposit Account. * Cash payments made include all payment channels For payment in bank draft, customers are recommended to provide a valid bank receipt with name of the purchaser. For bank draft payment (paid via any payment channels) accumulated more than USD 50,000 or HKD equivalent ("the threshold") for each policy for the last 365 days, valid bank receipt must be provided. For a bank draft payment with more than USD 50,000 or HKD equivalent ("the threshold"), valid bank receipt must be provided.

Macau
(Applicable to insurance policy issued in Macau)

Unit 201, 2/F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau

Service hours:
Mon-Fri 8:45am - 5:15pm (Open through lunch)
Sat, Sun & Public Holidays Closed

The annual cash limit* of each policyowner (include all policies owned) will be USD60,000 or HKD equivalent. For each cash payment USD15,000 or its HKD equivalent per policy made at Cashier offices, customer has to sign "Cash Payment Declaration Form". Cash payments are limited to a maximum of USD15,000 or HKD equivalent per policy.

Cash payment is only accepted for premium payment and AIA Vitality membership fee, but not for loan repayment or deposit to Future Premium Deposit Account.

* Cash payments made include all payment channels

For payment in bank draft, customers are recommended to provide a valid bank receipt with name of the purchaser.

For bank draft payment (paid via any payment channels) accumulated more than USD 50,000 or HKD equivalent ("the threshold") for each policy for the last 365 days, valid bank receipt must be provided.
For a bank draft payment with more than USD 50,000 or HKD equivalent ("the threshold"), valid bank receipt must be provided.

Important information

Payment made through intermediary by cash, direct or indirect deposit or any other credit payment method will not be accepted.
For cash payment or credit card payment, please provide your identity document for identification and payment record purpose.
Click here to view a sample of the cashier receipt, photocopy is invalid.

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