Autopay

You can set up autopay with your bank account / credit card.

    Bank Account

    Credit Card

Autopay with bank account Payment mode of Policy AIA Vitality Membership Fee
Monthly Quarterly, Semi-Annually, Annually
Hong Kong (HKD account in any bank in Hong Kong)
Click here to apply autopay online via AIA Connect now
OR
Click here for application form

Macau
Select the application form for your bank 		Applicable
Autopay with Credit Card Payment mode of Policy AIA Vitality Membership Fee
Monthly Quarterly, Semi-Annually, Annually
All credit cards issued by China Construction Bank (Asia)
 Applicable
AIA co-brand credit card issued by Bank of East Asia
Other credit cards:
Visa, Master card or American Express card issued in Hong Kong
 Applicable Not Applicable Applicable
Click here to apply autopay online via AIA Connect now
OR
Click here for application form		 Applicable

Important note

  • You need to pay 3 months' premium in advance while autopay is being set up.
  • Autopay is also applicable for paying AIA Vitality Membership Fee.
  • Direct debit authorization (DDA) set up must be made by policyholder, insured or beneficiary. For DDA set up by immediate family members (spouse, parents & children) or other relationship of policyholder or insured, documentary proof of relationship may be required.
    Bank Account / Credit Card Holder Apply via AIA Connect Apply via DDA Form/ iChange/ iPoS
    Policyowner Applicable Applicable
    Insured
    Beneficiary    		 Not Applicable
    Immediate family members (spouse, parents & children) or other relationship Relationship proof may be required

  • Credit card autopay is not acceptable for the following types of policy:
    • AIA Asset Accumulator
    • AIA Asset Accumulator (Enhanced Death Benefit)
    • Treasure Advantage
    • Wealth FlexiProtector
    • Cheerful Life
    • U-Select
    • Journey Protect Medical Plan
  • If you have applied CCBA Multiple Installment Plan would like us to deduct the levy due (if applicable) from the same credit card account, please complete the form "Direct Debit Authorisation For Levy Payment (For Use By CCBA Premium Installment Plan)".

Information and Frequently asked questions

To facilitate explaining the details to you, please refer below FAQs for your reference.


Acknowledge letter will be issued to you upon receipt of DDA setup application indicating the effective date and autopay cycle. AIA Connect users will also receive push notification about DDA setup status. If the DDA setup is rejected by bank, we will notify you in separate letter regarding autopay setup failure.


Only UnionPay Dual Currency Card issued by CCB (Asia) can be accepted for DDA setup. 


The cancellation request will be effective within 7 working days upon receipt of instruction.  For example, if autopay will be transferred on 15 Feb 2023, you need to submit the cancellation by 6 Feb 2023 or before.

 
You can contact through your Financial Planner and submit the application via iChange or complete the form of "Request for Change Form / Subsequent Application for Personal Accident Contract " to make request.
(Please refer to Examples Scenario 5 )
    ("Change Mode of Payment" and "Cancel Autopay" Section)

 
You can contact through Financial Planner and submit the application via iChange.
You can also submit the below application forms upon completion to change payment mode and autopay account.
(Please refer to Examples Scenario 4).
    ("Change Mode of Payment" Section)

 
No. Due to the payment mode was monthly and set up other credit card as autopay account, the existing autopay account will be cancelled automatically when changed the payment mode from monthly to non-monthly.
You can apply autopay online via AIA Connect; contact your Financial Planner via iChange or submit the below Form to set up the DDA again.

Examples

Account A Existing Account
Account B New Account
Scenario Change of Payment Mode Change of Autopay account Submit your application through one of the following channels
1 No
Yes, change from Account Ato Account B
  1. Setup new DDA via AIA Connect
  2. Contact through your Financial Planner and submit the application via iChange
  3. Submit the below application form upon completion:
    1. E-BankIn and Direct Debit Authorisation For Bank Account Application
      OR
      Direct Debit Authorisation For Credit Card Account
2 No
Yes, cancel of Account A
  1. Contact through your Financial Planner and submit the application via iChange
  2. Submit the below application form upon completion:
    1. Request for Change Form / Subsequent Application for Personal Accident Contract
      ("Cancel Autopay"Section)
3 Yes
No, keep Account A
  1. Contact through your Financial Planner and submit the application via iChange
  2. Submit the below application form upon completion:
    1. Request for Change Form / Subsequent Application for Personal Accident Contract
      ("Change Mode of Payment"Section)
4 Yes
Yes, change from Account Ato Account B
  1. Contact through your Financial Planner and submit the application via iChange
  2. Submit the below application form upon completion:
    1. Request for Change Form / Subsequent Application for Personal Accident Contract
      AND
      ("Change Mode of Payment"Section)
    2. E-BankIn and Direct Debit Authorisation For Bank Account Application
      OR
      Direct Debit Authorisation For Credit Card Account
5 Yes
Yes, cancel of Account A
  1. Contact through your Financial Planner and submit the application via iChange
  2. Submit the below application form upon completion:
    1. Request for Change Form / Subsequent Application for Personal Accident Contract
      ("Change Mode of Payment" and "Cancel Autopay"Section)
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