AIA Everest

For any enquiries, please contact our Customer Hotline on (852)2232-8968 at your convenience.
For any enquiries, please contact our Customer Hotline on (852)2232-8968 at your convenience.

GLOSSARY FOR INSURANCE TERMINOLOGY

The insurance terminology that is currently used in policy provision, illustration document, product brochure and other relevant policy correspondence will be renamed and replaced by the standardised industry terminology, without changing their original meanings. Please rest assured that such change(s) has no impact on your policy. Please refer to below table for the summary of changes:
Terminology currently used (if applicable) Terminology after Renamed General Meanings
All Type of Products
Sum Insured - Protection Oriented Product Sum Assured The basic death benefit amount of the policy
Annual Premium / Guaranteed Monthly Income / Guaranteed Monthly Annuity Income / Guaranteed Monthly Retirement Income– Savings Oriented Product Principal Amount The amount is used to calculate premium and relevant policy values, yet it is not counted as the death benefit amount
Participating Policy
Guaranteed Cash Bonus / Cash Bonus / Tuition Allowance / Guaranteed Education Fund / Education Fund / Graduation Bonus Guaranteed Cash Payment Guaranteed amount that will be payable in the policy at a defined period
Special Dividend / Maturity Dividend / Special Maturity Dividend Terminal Dividend A one-off non-guaranteed payment that will be payable upon surrender/ termination of the policy or in payment of claims (e.g. death or critical illness), provided that the policy has been in force for a specific period of time
Please refer to the policy contract for detailed explanation of the terminologies.
Should you need assistance in filling out the form(s), please contact our Customer Hotline at (852)2232-8968.
Hotline
Mon - Fri 9:00am - 6:00pm
Sat, Sun & Public Holidays Closed
 
Special Arrangement during Tropical Cyclone Warning Signal No. 8 or above / Black Rainstorm Warning Signal
  • If Tropical Cyclone Warning Signal No. 8 or above and / or Black Rainstorm Warning Signal is issued outside office hours, our customer service centres and hotline services will be suspended while the warning signal is in force.

  • In general, the services will be resumed in 2 hours after the warning signal is lowered or cancelled. In case the warning signal is lowered or cancelled after 12:00 noon, services will remain suspended for that day.
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Foreign currencies exchange rates

Exchange rate of foreign currencies to Hong Kong Dollar

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