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What benefit item(s) are you claiming for?
Important Note:
- On-site investigation may be arranged. Shall you dispose any damaged item(s) before obtaining our written consent, your rights of claim may be affected.
- Shall you admit liability or make compromise/compensation to any third party before obtaining our written consent, your rights of claim may be affected.
We may ask for other documents on a case by case basis.
You may submit the claim application to our AIA financial planner / your broker / independent financial adviser or send it to us at the following address:
HK: Customer Service Centre, 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong
Macau: Unit 201, 2F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau
HK: Customer Service Centre, 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong
Macau: Unit 201, 2F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau
You will receive a written reply.
Once the claim is approved, you will receive the claim payment through the payment method you have chosen.
Select up to 3 options
Claim document checklist
If you are unsure about the claim benefit item, you can submit all claim documents to us.
Required Claim Document | - |
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Please select the claim benefit item above first |
Required Claim Document | Hole-in-one | Loss of golf equipment and personal effects | Personal accident | Third party legal liability |
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Property Damage and Loss Claim Form | ||||
Certificate issued by the golf club | ||||
Receipt of treat of hospitality | ||||
Copy of confirmation letter issued by the golf club regarding the incident | ||||
Photo(s) of the damaged/lost item(s) or incident scene | ||||
Receipt of repurchase for damaged/lost item(s) | ||||
Estimation report of repair costs
Please submit before making any repair
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Copy of medical report | ||||
Copy of police investigation report | ||||
All letter, claim, writ, summons or process document(s) | ||||
Statement of details of incident and involved third party(ies)
Including loss and injury details, involved third parties' name, contact number and address
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ID card copy
A valid ID card copy is required if this has not been submitted previously
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For assistance, please contact us.