【First-in-market1】To assist you to support your child going through their growth and neuro-developmental milestones
About the service
Eligibility
Want to know more?
Supporting you in facing the challenges of raising children
- Parenting support to help you cultivate a harmonious parent-child relationship, manage parenting stress and address common challenges
- Professional guidance for your child’s developmental and behavioural concerns, helping support your child going through their growth and neuro-developmental milestones
- Reference to other supports2 such as non-profit organisations, specialists or healthcare professionals based on the specific needs of the child for further assessment or treatment should you require extra help
Call the hotline (852) 2232-8870
Service hours
Mon-Fri: 9:00am - 5:00pm
Sat, Sun and Public Holidays: Closed
Mon-Fri: 9:00am - 5:00pm
Sat, Sun and Public Holidays: Closed
Get in touch with your financial planner
Remarks
- As of 12 August 2024, compared against individual medical plans provided by major Hong Kong insurance companies.
- This service is provided in Hong Kong by the designated third party service providers engaged by AIA and is not applicable to Macau Region, subject to change from time to time at our discretion.
Important Information
- The above services ("Services") are additional value-added services and do not form part of the contractual benefit and is not guaranteed. The Services are available to the insured of designated medical plan(s) subject to the eligibility of the insured, the availability and the relevant terms and conditions of the Services and the service providers (if applicable), and provided that the designated medical plan(s) is still in force.
- The Services are subject to change from time to time at AIA's sole discretion. AIA reserves the right to amend, suspend or terminate any of the Services (including the service providers, any details or terms and conditions relating thereto) any time without prior notice at its absolute discretion. In the event of dispute, AIA reserves the right of final decision.
- Any service, product or solicitation of any kind provided by the service providers are not sold or promoted by AIA, and AIA shall not be responsible and/or liable for any service, product or solicitation of any kind provided by the service providers.
- AIA is not the service providers, or the agent of the service providers of the services. AIA makes no representation, warranty or undertaking as to the quality and availability of the Services provided for the service providers, and shall not be responsible and liable for the Services provided by the service providers. Under no circumstance shall AIA be responsible or liable for any act, omission or negligence in provision of the services by the service providers.
- This hotline provides support on child and adolescent growth and development for the individuals below the age of 18. This hotline provides general information for reference only and shall not be considered as a medical advice, diagnosis, treatment, or recommendation in any kind and is not for answering any medical enquiries. If you have doubt, enquiries and/or consider necessary, please seek independent medical advice from other registered medical practitioner or healthcare service provider immediately and do not ignore or delay in seeking medical advice and treatment.
- The Services is not applicable for emergency care.
- With the customer's informed consent, the designated service providers will use the customer's (including customer's children (if applicable)) personal particulars for registration and verification of identity and eligibility (where applicable) for the use of the Services.
- Customer is required to settle directly with the designated service providers for the charges of any services obtained or referrals which are not covered under the Services. For details, please contact the relevant service provider(s) providing the relevant Service(s).