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Please find the list below for statements / advice that are currently applicable to the AIA e-Advice service. If any correspondence is not included in the list, printed copy of that correspondence will be mailed to you by postage.
Description |
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Newly Added Change of Plan Option for ADAP |
Change of Address / Telephone Number |
Policy Future Value Illustration |
Worldwide Emergency Assistance Service Update |
Lapsed Policy after Fund Sold |
Policy Maturity Payment after Fund Sold |
Investment Re-Allocation |
Request for Switching |
Request for Partial Withdrawal of Funds |
Premium Holiday Letter |
Change of Regular Top-up Letter |
Deletion of Regular Top-up Letter |
Suspension of Monthly Regular Top-up Premium |
Auto-Rebalancing Letter |
Auto-Rebalancing Addition |
Auto-Rebalancing Cancellation |
Reduction on Sum Assured Confirmation Letter |
Guaranteed Cover Privilege Reminder Letter |
Termination of Guaranteed Cover Privilege |
Change of Dollar Cost Averaging Instruction |
Suspension of Dollar Cost Averaging Option (DCA) Letter |
Setup of Dollar Cost Averaging Instruction |
Termination of Dollar Cost Averaging Option (DCA) Letter |
Termination of Supplementary Contract Letter |
Lapsed Policy after Guaranteed Interest Account (GIA) Maturity |
Guaranteed Interest Account (GIA) Maturity Letter - First Notice |
Policy Lapsation Letter |
Annuity Anniversary Statement |
Anniversary Statement - Client copy |
Automatic Premium Loan Letter |
Auto Surrender Letter |
Application for eBankIn / Direct Debit Authorisation (Autopay) Letter |
Problem with Direct Debit Set-up (Autopay) |
Autopay Reject Letter |
BIL Cancellation of DDA Letter |
Premium Notice (Billing) - First Notice Client Copy |
Premium Notice (Billing) - GPE Client Copy |
Claims Progress Letter - Waiting Doctor/Hospital Reply |
CEO Medical Plan 2 - Enhanced Cover |
CEO Essence Benefit Upgrade 2017 letter |
CEO Deductible Conversion Reminder Letter |
Project 100 Confirmation Letter |
Change of Dividend/Endowment Option Letter |
Notification Letter for the Spring Income Plan |
Cheerful Life Long Term Bonus Letter |
Cheerful Life SGH No Claim Bonus Letter |
eChannel Settlement Letter (eBankin) |
eChannel Settlement Letter (FPS) |
Letter to Obtain Self Cert (Macau) |
Letter to Obtain Self Cert - reminder notice |
Letter to Obtain Self Cert - reminder notice (Macau) |
Letter to Obtain Self Cert |
Cheerful Super Good Health with Supplemental Major Medical (Standard) Rider - Cost of Insurance Adjustment |
Protect Elevator Plus - Cancer Shield Benefit Relaxation |
Annual Summary of Qualifying Deferred Annuity Policy |
Refund Certificate of Qualifying Deferred Annuity Policy |
Death Benefit Settlement Option Enhancement |
Acknowledgement of WOW Our Customer Campaign for Selected Customers |
Policy Change Confirmation Letter/Endorsement |
Claims Progress Letter |
Extended Term Insurance / Guaranteed Reinstatement |
Notification for Coverage Expiry (EXPIR) |
Monthly Tax request letter |
FATCA renewal letter |
ALFS Fund Purchase Letter - Client Copy |
"AIA e-Invest" - Rejected Transaction |
Advance Payment Before Premium Adjustment Letter |
Shortage Amount Put To FPDA /Levy Notification Letter |
Update Premium From FPDA Letter |
Journey Protect Medical Plan - Benefit Upgrade |
Journey Protect Deductible Conversion Reminder Letter |
Letter of Guarantee |
AIA Voluntary Health Insurance Standard Scheme - Lowest Price in Town |
Lapsation Letter / Guaranteed Reinstatement |
Outstanding Levy Reminder Letter |
Policy Maturity Payment |
NCB ID card request letter |
Novel Coronavirus - Extra Cover |
PAC series letter |
Request for Policy Changes |
Birth certificate submission reminder for PEU 2 - First Gift |
Termination Letter of Protect Elite Ultra 2 - First Gift |
POO illustration cover letter |
Confirmation of Requested Policy Change |
POS Financial Letter epayment |
e-BankIn/FPS Confirmation Letter |
AIA e-Invest Internet Service |
Reinstatement of Policy |
Withdrawal from Policy Account |
Premium Refund Promotion Letter |
Pre Maturity Letter |
Notice of Premium Change |
Premium Refund for Company Campaign (PXRFD) |
Policy Account Statement |
Auto Surrender Letter for ROP |
Automatic Termination of Regular Cash Letter |
Request of Extended Term Insurance Letter |
Reduced Paid-Up Letter |
Request of Reduced Paid-Up Letter |
Lapse and APL letter for basic paid up |
Partial Withdrawal of Funds to Settle Monthly Premium |
SGH Deductible Conversion Reminder Letter |
Notification for No Claim Bonus Payment |
Verification of Customer Identity |
StepUp Medical Protection Plan - Benefit Enhancement |
Claims Progress Letter - Required information |
IL/UL Lapsation Letter |
IL/UL Maturity Payment Letter |
Unpresented Cheque Letter |
Unpresented Cheque Letter - FPDA |
U-Select Enhancement Notice |
VHIS Notice |
VHIS Premium Certificate |
Invitation Letter for VHIS Migration |
Migration to AIA Voluntary Health Insurance Scheme |
VHIS Refund Certificate |
VHIS Prime Deductible Conversion Reminder Letter |
AIA Vitality Membership Status Change Notification Letter |
AIA Vitality Status Change Notification Letter |
AIA Vitality Membership Confirmation Letter |
Potential Lapse Warning Report (Normal) |
Wealth FlexiProtector - change of death benefit option |
Confirmation letter of Partial Withdrawal of Funds |
ILAS Post Sales Call Notification Letter |
GL16 Post Sales Call Notification Letter |
Citibank Post Sales Call Notification Letter |
Mainland China Visitors Welcome Call Notification Letter |
《Customer Protection Declaration》 Notification Letter |
Policyowner Notification on Underlying Fund Changes (effect from 7th March 2022) |