Special Arrangement during Tropical Cyclone Warning Signal No. 8 or above / Black Rainstorm Warning Signal

• If Tropical Cyclone Warning Signal No. 8 or above and / or Black Rainstorm Warning Signal is issued outside office hours, our customer service centres and hotline services will be suspended while the warning signal is in force.


• In general, the services will be resumed in 2 hours after the warning signal is lowered or cancelled. In case the warning signal is lowered or cancelled after 12:00 noon, services will remain suspended for that day.