The cut-off time for sending instruction to our customer service centres is 5:15 p.m. daily (except Saturday
and Public Holidays).
To further improve our service, the cut-off time for submitting instruction via AIA+ is 9:00 p.m. (except
Saturday and Public Holidays). If an instruction is submitted after 9:00 p.m., it will be treated as having
been submitted on the succeeding business day (excluding Saturday)